Appointments


Routine appointments can be made by ringing 6021-3555 or you can access our online appointments via this webpage by clicking on the "Book Online" tab located at the top right hand side of this page. Extended appointments are available if you feel you need more time with your doctor.  Please let the reception staff know if this is required. 
While every effort is taken for you to see your preferred Doctor sometimes this is not possible and another Doctor will be offered.  We do advise all patients to make routine appointments in advance to ensure the continuity of care with your preferred Doctor.
If there is an urgent problem please let us know so that we can see you as soon as possible.  If there are no appointments available there will always be a doctor or nurse to speak to so that the appropriate treatment is given.  Our policy is to see all sick children on the day requested. 

If patients are unable to attend an appointment, we appreciate as much notice as possible to cancel and reschedule the appointment.  In some circumstances a non- attendance fee may be charged.

We are a teaching practice and as such you may be asked for permission to have a medical student or GP trainee sit in on a consultation. Refusal will in no way impact on your care.

Delays
We try to keep waiting times to a minimum but sometimes consultations take longer than expected and emergencies can occur. The reception staff will let you know if there is a long delay and can often give an approximate waiting time.

Home and Other Visits
Home visits are available for regular patients of the practice whose condition prevents them from attending the surgery.  Please ring in the morning so that a visit can be arranged.  As it is better to diagnose and treat in the surgery we ask you to come to the surgery if possible.


Care Outside Normal Opening Hours
There is a doctor available for urgent problems at any time.  Our after hours cover is shared between a number of practices that are incorporated into The Albury After Hours Clinic. The Doctor available will not always be from our practice.  Please ring the surgery number 6021-3555 at all times. A recorded message will give you a contact number so have a pen and paper ready. The Albury After Hours Clinic is a private after hour’s clinic which aims to provide consistent access for the Greater Albury community to a quality after hours GP Service.  AAHC are an appointment based clinic that operates evenings and weekends covering the urgent needs of patients of the Albury area General Practices.
Opening Hours
Monday- Friday 7.00pm – 10.00pm
Saturday 9.00am – 12.00pm & 4.00pm – 7.00pm
Sunday 10.00am – 1.00pm & 4.00pm – 7.00pm
The clinic will take appointments half an hour before opening time, please call before arriving. Ph: 6021 0188
 

 


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